Effective Date: 11/10/25
Nichols Reliable Lawn Care & MORE respects and protects your privacy.
1. Information We Collect
We may collect:
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Name
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Address
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Email address
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Phone number
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Notes regarding your lawn/landscape needs
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Media (photos, video, drone, or audio) only if you consent
2. How We Use Information
We use collected information to:
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Provide quotes
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Deliver services
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Communicate scheduling and service updates
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Improve customer experience
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Maintain internal training and quality assurance
We do not sell, rent, or give away your personal data.
3. SMS Communication (A2P Compliance)
By providing your phone number, you consent to:
Receiving SMS messages from Nichols Reliable Lawn Care & MORE
regarding quotes, scheduling, service updates, or related communication.
Reply STOP to unsubscribe.
4. Media Use (Photos / Drone / Audio / Video)
If you select media consent on our form, we may:
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Capture project photos/video/audio
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Use them for marketing, training, social media, and portfolio demonstrations
You may revoke media consent at any time.
Email [email protected] with a link or screenshot of the media and we will make reasonable efforts to remove it.
5. Data Security
We use secure third-party software (such as Service Autopilot and HighLevel CRM) to store and manage customer data.
Access is limited to authorized personnel only.
6. Your Rights
You may request to:
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See what information we have stored
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Update your information
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Have data deleted
Email: [email protected]
7. Changes to This Policy
We may update this Privacy Policy to reflect internal, legal, or regulatory changes.